📞 MAIN OFFICE: (229) 524-5115 🔐 JAIL: (229) 524-8396 For all EMERGENCIES, dial 911

208 Court Street, Donalsonville, Georgia 39845, United States
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    • DEPARTMENTS
      • ADMIN
      • CRIMINAL INVESTIGATIONS
      • PATROL
      • K-9 UNIT
      • JAIL
      • PROBATION
      • 911
      • SCHOOL RESOURCE OFFICER
    • SEX OFFENDERS
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    • FAQs
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    • RUOK?
    • NEWS & UPDATES
  • HOME
  • DEPARTMENTS
    • ADMIN
    • CRIMINAL INVESTIGATIONS
    • PATROL
    • K-9 UNIT
    • JAIL
    • PROBATION
    • 911
    • SCHOOL RESOURCE OFFICER
  • SEX OFFENDERS
  • SUBMIT A TIP
  • COMMUNITY RESOURCES
  • RECORDS REQUEST
  • EMPLOYMENT
  • C.H.A.M.P.S
  • FAQs
  • PHOTO GALLERY
  • FALLEN HEROES
  • RUOK?
  • NEWS & UPDATES

SCSO 911 EMERGENCY COMMUNICATIONS

911 HISTORY

The citizens of Seminole County voted for 9-1-1 service in 1996. The first emergency call was received November 1, 1999 at 3:34pm reporting an accident on North Wiley Avenue. This call was received during the testing phase for our 9-1-1 Center. In 2000, Seminole County received only 820 calls to 9-1-1. In 2018, that number increased to over 6,300 calls with approximately 90% of those calls coming from wireless phones.


The Seminole County E-911 Center operates under the direction of Sheriff Heath Elliott. Since beginning, the 9-1-1 surcharges on both land-line and wireless phones have provided the funding for the operation of the Emergency Dispatch Center. The salary for the Communication Officers is provided from Sheriff’s Office budget.


Your 9-1-1 center can receive calls from hearing / speech impaired callers using TDD/TTY technology. It can also receive Voice-Over-Internet calls.  Seminole County 9-1-1 has also contacted with TeleLanguage  to provide interpretation services for non-English speaking callers.


As 9-1-1 technology continues to increase, Seminole County attempts to stay with it.  In doing so, Seminole County has implemented Text-2-911.  In the event of an emergency, a citizen can send a text message 9-1-1 if he/she is unable to make a voice call.  In the future, we will able to receive videos.


If you have any questions regarding the operation of the Seminole County Emergency 9-1-1 Dispatch Center, please contact Coordinator Paula Whaley at 229-524-5115.


As mandated by law under O.C.G.A. 35-8-23, Emergency Communications Officers shall complete a basic training course as approved by the Georgia Police Office Standards and Training Council. Seminole County’s communications officers attend this class at the Georgia Public Safety Training Center in Forsyth.  Effective January 1, 2024, Communication Officer must complete additional POST approved traning hours each year.  


Communications Officers are also certified by the Georgia Crime Information Center, a division of the GBI, as terminal operations allowing them access to the nation’s Criminal Justice Information System network. Terminal Operators are recertified every year.

SCSO 911 DISPATCHES FOR:

  • SEMINOLE COUNTY SHERIFF
  • DONALSONVILLE POLICE DEPARTMENT
  • DONALSONVILLE FIRE DEPARTMENT 
  • 2 COUNTY FIRE STATIONS
  • 2 SURVIVAL FLIGHT EMS STATIONS

EMERGENCY: 911

NON EMERGENCY : 229-524-5115

JAIL: 229-524-8396

OPEN RECORDS REQUEST: pwhaley@seminoleso.org

MEET YOUR 911 DISPATCHERS

PAULA WHALEY, RPL

TONYA WILKERSON, SOR

TONYA WILKERSON, SOR

SCSO 911 COORDINATOR

pwhaley@seminoleso.org

TONYA WILKERSON, SOR

TONYA WILKERSON, SOR

TONYA WILKERSON, SOR

CHRIS KNIGHT

TONYA WILKERSON, SOR

CHRIS KNIGHT

PAM HELMS

JASMINE WHITAKER, PRO

CHRIS KNIGHT

SHAKELA WIMBUSH

JASMINE WHITAKER, PRO

JASMINE WHITAKER, PRO

JASMINE WHITAKER, PRO

JASMINE WHITAKER, PRO

JASMINE WHITAKER, PRO

ELIZABETH VARNUM

ELIZABETH VARNUM

ELIZABETH VARNUM

AMBER ENLOE

ELIZABETH VARNUM

ELIZABETH VARNUM

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